Terms of Service

Effective Date: November 1, 2026

Welcome to Align with Alexa. These Terms of Service (“Terms”) explain the conditions for using our website and participating in services offered by Align with Alexa, operated by UNI Aligned Solutions, LLC (“Align with Alexa,” “we,” “us,” or “our”).

By using our website or booking services, you agree to the applicable provisions of these Terms. Please review them before scheduling an appointment.

1. Our Services

Align with Alexa offers personal-development, self-discovery, and clarity-centered conversations designed to support greater self-awareness, reflection, and empowered personal decision-making.

Our offerings may include:

  • Individual Clarity Sessions.
  • Complimentary introductory conversations.
  • Educational content, reflections, and resources.
  • Additional personal-development services introduced in the future.

Our role is to facilitate thoughtful exploration and support your individual process of discovering what feels meaningful and aligned to you.

We do not guarantee particular personal, emotional, financial, professional, or relationship outcomes.

2. Nature and Limitations of Services

Align with Alexa is not a psychotherapy, counseling, medical, psychiatric, legal, or financial advisory practice.

Our services do not constitute diagnosis, treatment, crisis intervention, or advice from a licensed professional in those fields.

Participation does not establish a therapist-client, physician-patient, attorney-client, or similarly licensed professional relationship.

Our conversations may explore personal experiences, relationships, beliefs, emotions, and life circumstances. You remain responsible for determining which decisions and actions are appropriate for your own life.

We encourage clients to seek qualified professional assistance whenever their needs fall outside the scope of our services.

Our services are not intended for emergencies or situations requiring immediate mental health or medical intervention. If you are experiencing an immediate emergency, contact local emergency services. In the United States, you may call or text 988 for crisis support.

3. Eligibility

At this time, individual sessions are available only to adults who:

  • Are at least 18 years old.
  • Are physically located within the United States at the time of their session.
  • Are able to participate voluntarily and understand the nature of the services.

We may decline or discontinue services when eligibility requirements are not met or when we reasonably determine that a client's needs exceed the scope of our offerings.

If a paid session is declined or discontinued by us, any refund will be determined in accordance with applicable law, the circumstances, and the relevant service agreement. We will not retain payment for a service we choose not to provide before it begins.

4. Scheduling and Payment

Appointments are scheduled through our designated booking system or by direct arrangement.

Unless otherwise stated:

  • Clarity Sessions are 60 minutes.
  • Payment is required when booking a paid appointment.
  • Appointments generally require at least 72 hours' advance booking.
  • Shorter-notice appointments may be approved individually.
  • Session prices are displayed or communicated before payment.

Promotional, founding-client, complimentary, and reduced-rate offers may have eligibility limits or expiration conditions disclosed when offered.

We reserve the right to adjust pricing for future bookings. Confirmed bookings will not be subject to a retroactive price increase.

5. Cancellations, Rescheduling, and Refunds

Our separate Cancellation & Refund Policy governs appointment changes and refunds.

In summary:

  • With at least 24 hours' notice, clients may choose a full refund or rescheduling without penalty.
  • Cancellations made less than 24 hours before an appointment are generally nonrefundable, subject to exceptions.
  • Missed appointments are generally nonrefundable.
  • If Align with Alexa cancels a session, the client may choose a full refund or rescheduling.

Please review the complete Cancellation & Refund Policy before booking.

6. Participation and Personal Responsibility

We invite clients to participate honestly, voluntarily, and respectfully.

You are welcome to share only what you feel comfortable discussing. You may decline a question, request a change in direction, or end a conversation.

Align with Alexa does not require clients to adopt any particular religious, spiritual, philosophical, or personal belief system.

While we aim to create a compassionate and respectful environment, participation may involve discussing emotionally meaningful or challenging topics.

You remain responsible for your personal choices, actions, and well-being, including deciding when additional professional support may be beneficial.

7. Respectful Conduct and Service Boundaries

We strive to maintain a respectful environment for everyone.

Harassment, threats, discriminatory abuse, sexual misconduct, or behavior that creates a reasonable safety concern will not be tolerated.

We may pause, end, or decline services when necessary to protect appropriate boundaries, safety, or the integrity of the service.

If a session ends early because of a significant conduct or safety concern, any refund will be considered based on the circumstances, applicable law, and the relevant agreement.

We do not provide ongoing emergency availability or unlimited support between scheduled appointments.

8. Privacy and Confidentiality

We respect the personal information shared with us and handle it according to our Privacy Policy.

We aim to maintain appropriate discretion regarding personal matters discussed during sessions. However, our services are not legally privileged in the same manner as certain licensed professional relationships.

Information may be disclosed when required by applicable law or valid legal process, or when otherwise legally permitted or necessary to address a serious safety concern.

We do not routinely record or transcribe sessions. Any optional recording requires separate informed permission.

9. Website Content and Intellectual Property

Unless otherwise indicated, the original written materials, branding, website content, educational resources, and other original materials provided by Align with Alexa belong to UNI Aligned Solutions, LLC or are used with permission.

You may access our publicly available content for personal, noncommercial use.

You may not reproduce, sell, redistribute, or commercially exploit substantial portions of our original materials without prior written permission, except as permitted by applicable law.

Nothing in these Terms restricts your ability to discuss your own experiences or express your own ideas.

10. Testimonials and Client Stories

We will not knowingly publish identifiable client testimonials, personal stories, photographs, or session recordings without appropriate authorization.

Providing a testimonial or agreeing to its publication is voluntary and is not a condition of receiving services.

Any separate authorization will explain the intended use and applicable permissions.

11. Third-Party Services and Links

Our website and services may use third-party providers, including MailerLite, Calendly, Zoom, Stripe, and Proton.

These providers may have their own terms and privacy practices.

We are not responsible for the content or independent practices of external websites that we do not control.

12. Website Availability and Accuracy

We make reasonable efforts to provide accurate information and maintain an accessible website.

However, website content may occasionally contain errors, become outdated, or be temporarily unavailable.

Educational and informational content is provided for general personal-development purposes and should not be treated as individualized licensed professional advice.

To the extent permitted by applicable law, we do not guarantee uninterrupted website access or particular results from using our content or services.

13. Responsibility and Legal Limitations

Nothing in these Terms excludes or limits rights, remedies, or responsibilities that cannot legally be excluded or limited.

To the extent permitted by applicable law, Align with Alexa is not responsible for outcomes resulting from decisions independently made by clients based on general discussions or educational materials.

These Terms do not release us from responsibility for our own negligence, misconduct, or other liability that cannot legally be waived.

Any additional terms concerning informed consent and the specific responsibilities of individual session participants will be addressed in our Client Service Agreement.

14. Changes to Services or Terms

We may update our website, services, pricing, and these Terms as our business evolves.

Updated Terms will be posted with a revised effective date.

Material changes affecting an existing paid booking will be communicated as appropriate and will not retroactively remove rights already established under the terms applicable to that booking, except as permitted by law or agreed with the client.

15. Governing Law

These Terms are governed by the applicable laws of the State of Indiana, United States, without overriding any mandatory consumer protections that may apply.

Nothing in this section prevents a consumer from exercising rights or remedies that cannot legally be waived.

16. Contact Information

For questions about these Terms or our services, please contact:

Align with Alexa
Operated by UNI Aligned Solutions, LLC

Website: https://alignwithalexa.org
Email: UNIalignedsolutions@proton.me

Thank you for being here. We look forward to supporting meaningful conversations grounded in respect, curiosity, and personal choice.

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